* 2011 GLOBAL Certification & Training programme* NEW GEO REGISTRATION SYSTEM * http://www.bp2010.com
> Apple - another record busting quarter
> Have your Enterprise BPM, BPM, Lean and/or Six Sigma projects delivered their expected outcomes?
> Process Governance - the CEMMethod ORCA framework
> Is it ever correct to ignore a customer, even if he/she is rude and irate?
> Management Guru's - a quick guide with audio and scripts
> Are we as Customer Centric as we think?
> VIDEO interview - Outside-In
> Whitepaper: Executives Guide - Creating Happy Customers. | David Mottershead
BPGroup (est 1992. 50,000+ members - 6,800+ on LinkedIn est. Oct 2008.)
Reflecting the growth and interest in all things process
The BP Group are Sponsors of the Business Process Professional® pathway
- http://www.businessprocessprofessional.com
** VIDEO **
Janne Ohtonen (Affecto University, Finland) interviews Steve Towers
http://linkd.in/OutsideInTheInterview
** Top DISCUSSIONS **
Have your Enterprise BPM, BPM, Lean and/or Six Sigma projects delivered their expected outcomes?
David Mottershead | http://linkd.in/LeanSixSigmaBPM
Process Governance - the CEMMethod ORCA framework
BP Group | http://bit.ly/BPG_ORCA_2011
Is it ever correct to ignore a customer, even if he/she is rude and irate?
Jennifer van Wyk | http://linkd.in/IgnoreCustomers
Management Guru's - a quick guide with audio and scripts
BP Group | http://linkd.in/ManagementGurus
Operational KPIs or Strategic KPIs? Which should be adopted to achieve An Organization's Objectives?
Saif Gharaybeh | http://linkd.in/Operational_KPIs
Are we as Customer Centric as we think?
Martina Beck-Friis | http://linkd.in/CustomerCentric
** Whitepaper **
Executives Guide - Creating Happy Customers. | David Mottershead
- http://linkd.in/OI_Customers
** 2011 GLOBAL Certification & Training programme**
* NEW GEO REGISTRATION SYSTEM *
- http://www.bp2010.com
Cheers, Steve Towers, BP Group Founder
BIG thanks to the BP Group Advisors, Managers & Sundowner Directors including:
John Corr | Sunil Dutt Jha | Charles Bennett | David Mottershead | Martina Beck-Friss |
Erika Westbay | Janne Ohtonen | Nick Harvard | Stephane Haelterman | Paul Bailey |
Mark Barnett | Steve Melville | Stephen Nicholson | Marjolein Towler | Jennifer van Wyk (South Africa) | James Dodkins | Phillipa Towers |
See them at http://www.oibpm.com |
> Apple - another record busting quarter
> Have your Enterprise BPM, BPM, Lean and/or Six Sigma projects delivered their expected outcomes?
> Process Governance - the CEMMethod ORCA framework
> Is it ever correct to ignore a customer, even if he/she is rude and irate?
> Management Guru's - a quick guide with audio and scripts
> Are we as Customer Centric as we think?
> VIDEO interview - Outside-In
> Whitepaper: Executives Guide - Creating Happy Customers. | David Mottershead
BPGroup (est 1992. 50,000+ members - 6,800+ on LinkedIn est. Oct 2008.)
Reflecting the growth and interest in all things process
The BP Group are Sponsors of the Business Process Professional® pathway
- http://www.businessprocessprofessional.com
** VIDEO **
Janne Ohtonen (Affecto University, Finland) interviews Steve Towers
http://linkd.in/OutsideInTheInterview
** Top DISCUSSIONS **
Have your Enterprise BPM, BPM, Lean and/or Six Sigma projects delivered their expected outcomes?
David Mottershead | http://linkd.in/LeanSixSigmaBPM
Process Governance - the CEMMethod ORCA framework
BP Group | http://bit.ly/BPG_ORCA_2011
Is it ever correct to ignore a customer, even if he/she is rude and irate?
Jennifer van Wyk | http://linkd.in/IgnoreCustomers
Management Guru's - a quick guide with audio and scripts
BP Group | http://linkd.in/ManagementGurus
Operational KPIs or Strategic KPIs? Which should be adopted to achieve An Organization's Objectives?
Saif Gharaybeh | http://linkd.in/Operational_KPIs
Are we as Customer Centric as we think?
Martina Beck-Friis | http://linkd.in/CustomerCentric
** Whitepaper **
Executives Guide - Creating Happy Customers. | David Mottershead
- http://linkd.in/OI_Customers
** 2011 GLOBAL Certification & Training programme**
* NEW GEO REGISTRATION SYSTEM *
- http://www.bp2010.com
Cheers, Steve Towers, BP Group Founder
BIG thanks to the BP Group Advisors, Managers & Sundowner Directors including:
John Corr | Sunil Dutt Jha | Charles Bennett | David Mottershead | Martina Beck-Friss |
Erika Westbay | Janne Ohtonen | Nick Harvard | Stephane Haelterman | Paul Bailey |
Mark Barnett | Steve Melville | Stephen Nicholson | Marjolein Towler | Jennifer van Wyk (South Africa) | James Dodkins | Phillipa Towers |
See them at http://www.oibpm.com |
